Shop By Cities
Select “City” that you want to shop for or have your order delivered to. What is this?

In order to make it easier for you, now you can select the city you want to order for through the drop down menu. All the products that come up are eligible for delivery to that city.

We have also established branches in these cities in order to facilitate your orders as well as to handle exchanges and customer service issues. Product variety has also been highly enhanced and continue to increase every day.

Shop By Categories
Payment Options

Credit-Cards (worldwide)
Cash on Delivery (Nepal only)
eBanking Payments (Nepal only)

More Details
Security

Our site is well secured
by GoDaddy.com
for using online transactions.
More Details

SHOPPING CENTER
Send Gifts. Shop Online.
In Muncha Shopping Center, you can buy products and get it delivered to almost any place in Nepal. We provide numerous merchants and their products to you to help you find exactly what you like.
MONEY TRANSFERS
Send Money to Nepal.
Muncha Money Transfer Service gives you fast and easy, safe and legal way to send money to Nepal in a reasonable transaction charges and exchange rates.

You can choose any of the links below for the money transfer service:

  • USA Here, you can use Internet Check or ACH (Automated Clearing House)
MUSIC
Download Nepali Music
Music store at Muncha.com is a new service through which you can download legal DRM free MP3 Nepali music.

Click here to visit Music homepage

New iPay
Online Payment Gateway
iPay (www.iPay.com.np), a service of Muncha.com, is an online payment gateway for Nepal. Here, you can make payments for your phone, mobile phones, ISPs, cable companies, online shopping sites etc. representing various companies such as Muncha.com, NTC, NCell, UTL, DishHome etc.

Click here to visit iPay homepage

Select Gifts for Nepali New Year 2071 from Muncha.com

Mother’s Day Delivery Notice! For Mother’s Day, please place your orders by 6 am Nepali time, Apr. 28th for Kathmandu. Click here for more details...

For Mother’s Day, please place your orders by 6 am Nepali time, April 28th for Kathmandu, Pokhara, Bharatpur, Hetauda, Dharan, Biratnagar, Nepalgunj, Birgunj and Butwal. For deliveries to other cities, orders should be placed by April 25th. Orders received after this will only be delivered after Mother’s Day. We are sorry for any inconvenience caused.

YOU ARE IN THE KATHMANDU/LALITPUR/BHAKTAPUR PAGE OF MUNCHA.COM
All the products that come up are deliverable to Kathmandu/Lalitpur/Bhaktapur.
If you want to order for a different city, select that city through the drop down below.

I WANT TO SHOP FOR What is this?

In order to make it easier for you, now you can select the city you want to order for through the drop down menu. All the products that come up are eligible for delivery to that city.

We have also established branches in these cities in order to facilitate your orders as well as to handle exchanges and customer service issues. Product variety has also been highly enhanced and continue to increase every day.

SEARCH: Search Currency:

FAQ (Frequently Asked Questions)

 
» Introduction
» How to Order
  » New Registration
  » Shopping at Muncha.com
» Deliverable Cities
» Payment Methods
» Privacy Policy
 
   
» Important Questions
  Q: How can I contact you with a question about my order?
  Q: My product was damaged when I received it. What do I do?
   
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Introduction:

 

www.muncha.com is modeled after a regular departmental store “Muncha House”. Muncha House originated at Balkumari, Ason and went by the name of Moti Man Ratna Man back then. It was only after the shop moved to New Road in the 1930s that it came to be known by the name of Muncha House, a name it has retained to this day.

Muncha House is one of the oldest and leading departmental stores in Nepal, located in New Road, the heart of the capital. It has served its customers consistently for over eight decades by retailing, wholesaling and also supplying business organizations with their daily necessities.

With the sole motto of reaching out extensively to its customers around the globe, Muncha House has launched Muncha Internet Ventures through which www.munchahouse.com was started. This was done taking in view the advent of the internet which raised the possibility of serving the Nepalese people in ways which were before thought of to be impossible. In the long run, we have changed to “MUNCHA.COM” for brevity reasons, but our services remain the same and we always strive to improve our services to our valued customers.

www.muncha.com is supper digital shopping mall, where you can find all your required products within a click. Our main aim is to provide you unlimited varieties of products with best quality services. You can shop online at Muncha by just staying at home saving time and energy and getting your goods delivered to their doorstep in reasonable price.

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How to Order:

 

New Registration:

  • Step 1: Click in “New Users” on your left hand side as shown below:
  • Step 2: Fill up the form as shown below accurately and click on “Register” Button
  • Step 3: You will receive an email on your respective registered email address about your registration

* For more details please click here

 

Shopping at Muncha.com

  • Step 1: Log In
  • Step 2: Selection of preferred city of delivery
  • Step 3: Selection of products and adding to your cart
  • Step 4: Check out
  • Step 5: Product Finalization
  • Step 6: Adding Recipient
  • Step 7: Selecting Recipient and Other special option
  • Step 8: Editing before payment
  • Step 9: Choosing Payment Option
  • Step 10: Confirmation of your Package
  • Step 11: Receiving email

* For more details please click here

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Deliverable Cities:

 
  • Kathmandu / Lalitpur / Bhaktapur
  • Bharatpur
  • Birgunj
  • Biratnagar
  • Butwal
  • Dharan
  • Hetauda
  • Nepalgunj
  • Pokhara
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Payment Methods:

 
  • IPAY (www.ipay.com.np): This is an Online Payment Service of Muncha.com where you can get 3% Rewards while pay through this payment method. It is valid for the clients who have IPAY account at www.ipay.com.np. More details…
  • Cash on Delivery: This payment method is valid only for Kathmandu based orders as payment is accepted in cash when the ordered items are delivered.
  • Local Credit Card: This payment method is also valid only for Kathmandu based orders as even though the client submits his credit card number, the cardholder’s signature is mandatory when the goods are delivered. The cards accepted are VISA, MasterCard and Himalayan Bank Card.
  • Internet Banking: This payment method is valid for the clients who have access to Internet Banking facility of their bank account. Currently Internet Banking users of Laxmi Bank, Kumari Bank, Nepal Investment Bank, NIC Asia and Everest Bank can use this payment option.
  • PayBill: This payment method is valid for the clients who have registered their mobile number and partner bank account information at PayBill (The First Mobile Payment Service in Nepal). PayBill is a mobile payment service through SMS. More details...
  • SCT-Network: This payment method is valid for the clients who have ATM cards with 6 digits security PIN Code issued by SCT-Network Pvt. Limited. Now Nepal Bank Limited has been fully integrated their debit card system with SCT-Network. More details...
  • eSewa Nepal:This payment method is valid for the clients who have account at eSewa Nepal(Online Payment Gateway). Now eBanking customers of Kumari Bank Ltd., LaxmiBank Ltd., and Global Bank Ltd. can also recharge thiereSewa account through eBanking. More details...
  • Pay Way: This payment method is valid for the clients who have account at Pay Way (Merchant Payment Gateway Nepal). Now eBanking customers of Nepal Investment Bank can also recharge thier Pay Way account through eBanking. More details...
  • Kumari Mobile Cash: This payment method is valid for the clients who have taken SMS Banking facility from Kumari Bank.
  • Pay With MoCo: MoCo is a mobile commerce solution introduced in the Nepalese Market by FOCUSONE Payment Solutions in collaboration with SmartChoice Technologies (SCT). The technology enables SCT card holders to use their mobile phones for ON-SITE or OFF-SITE financial transactions. A user’s mobile phone can be linked to one or more SCT cards. More details...
  • International Credit Card: We accept VISA, Mastercard, American Express and Discover Card. Our payment processing company is Authorize.net on whose secure server you will be transferred to when you select the credit card payment option. All transactions are processed securely in their server itself. Hence, you won't have to worry about your credit card number being hacked.
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Privacy Policy:

 

Customer Internet Privacy Statment:

Protecting your privacy is important to us. We hope the following statement will help you understand how muncha.com collects, uses and safeguards the personal information you provide to us on our site. Muncha.com adheres to the highest standards in our customers' privacy. All information (including customer accounts, transactions, and all correspondence) is handled with the utmost discretion.
 
Collection of Personal Information:

The only personal information collected by our web site www.muncha.com is information which is submitted to us voluntarily and knowingly by site visitors. When you simply browse our sites, no personal information is collected.

Some functions and services offered through our site require that you provide certain personal information, for example, when you order a product, or register with us, we do need your postal, e-mail address etc.

 
Receiving E-mail and Postal Correspondence:

Our online registration forms contain a clearly identified checkbox that indicates that by submitting the form you will be entitled to receive e-mail correspondence from muncha.com, unless you opt out for not being included in our mailing list. Web site visitors, who have submitted their names, mailing addresses, or e-mail addresses and have not opted out, may occasionally receive e-mail correspondence from muncha.com, such as new site developments or special offers. Our purpose is to provide visitors with useful information and offers that will interest them.

Muncha.com will consider permission granted to send such information if a form is submitted with a check mark in the box labeled "by checking this box, you will be entitled to receive special offers, discounts, privileges and other benefits via e-mail from muncha.com. If you do not wish to receive these offers, please uncheck this box."

Muncha.com will not share e-mail addresses and postal addresses we collect through our web sites with any unaffiliated third parties.

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Opting Out:

Receiving email messages from muncha.com is optional.

You may choose not to receive e-mail, even after granting prior permission, or you may wish to correct information you previously provided. If you do not wish to receive e-mail or wish to correct information you provided to www.muncha.com, please send an e-mail message to info@muncha.com.

 
Searches:

Keyword search functions are provided in some areas of the muncha.com web site as a convenience to our users. We do not collect your name or e-mail address as a result of using a search feature. We may keep logs of all words searched to help us learn what kinds of information our web site visitors are seeking, and to improve our service to visitors.

 
E-mail Messages:

If you send muncha.com an e-mail message, we may retain that message and your e-mail address, as well as any response we send you.

 
Cookies:

Muncha.com, does not utilize "cookie" technology to track your movement in our web site.

 
Credit Card:

Muncha.com uses credit card numbers submitted to us through our web site for payment purposes only, and not for marketing purposes. All of our transactions are processed within the secure server provided by Authorize.net, a US based company, which handles all our credit card transactions. Authorize.net utilizes industry standard secure encryption technology to reasonably assure the privacy and security of the credit card numbers of anyone who places online orders with us.

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Exchange / Return:

Most products can be exchanged / returned credit which entitles you to get another product of the same value from any of the merchants selling through Muncha.com. That means, you don’t have to select from the merchant through whom you originally made your purchase. You are guaranteed to find something you like as you can select from over 30,000 products sold by over Muncha.com merchants and vendors.

Term & Condition for Exchange / Return

Exchange / Return policies for all the products listed in Clothing, Shoes & Accessories and Services category can be done within 7 days of delivery date

Where,

During Exchange / Return*:

  • A copy of receipt is needed
  • The item is in reasonable condition including that:
  • It is in original packaging
  • It is unworn, unused and in its original condition; and
  • Any sew-in labels are still attached
  • Must have to exchange the item in Muncha.com’s office premises within our exchange period

During exchange / Return* of any products listed in Service category:

  • A copy of receipt is needed
  • Voucher must not be used in any circumstances
  • Must have to exchange the delivered voucher in Muncha.com’s office premises within our exchange period

* During Return of products (within 7 Days) listed in Clothing, Shoes and Accessories and Services category refund amount will we deposited into recipient’s iPay account in www.iPay.com.np (Payment Gateway) after deduction of 3%.

Exchange policies are also applied to all the products listed in Muncha.com if they are faulty and not fit for purpose.

For Exchange, please contact following department with the proof of purchase:
Customer Service Department
Muncha.com
Kupondol, Lalitpur
Phone: 5539414, 5535757
Email: info@muncha.com
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Cancellation:
You may cancel your order by promptly sending us an e-mail at info@muncha.com at least two working days before scheduled delivery date. You will have to inform us your cancellation before we process your order. In case you want to cancel your order after we have already processed your order, you will be charged 15% of your ordered item. This is done just to cover our processing costs and not as a penalty to our valued customers.
 
Acceptance of Policy Terms and Conditions:
By using this site, you imply to agree to the terms and conditions of the Privacy Policy. We reserve the right, at our discretion, to change, modify, add or remove portions of this policy at any time. Please check this page periodically for any changes. Your continued use of muncha.com following the posting of any changes to these terms shall mean that you have accepted those changes.
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Important Questions:

 

Q: How can I contact you with a question about my order?

A: You can contact us in 1-859-215-0093 (USA), 1-888-357-6348 (USA, toll free), 44 0207 078 7349 (UK), 61-(02)-8310-4158 (Australia), 33 (0)1 7666 0612 (France),Nepal: 977-1-5539414, 5535757, or by sending an e-mail to info@muncha.com.
 

Q: My product was damaged when I received it. What do I do?

A: First, please contact us immediately. We are dedicated to 100% customer satisfaction, and we want you to be pleased with your order. Call us or send an e-mail to info@muncha.com. When we receive your call, we'll help arrange for a replacement or refund.

 

Watch and See

Watch & See represents brand like Fossil watches, DKNY, Armani, Polaroid sunglass and many more.

The Toy Store

The Toy Store - The Name of International Brand of toys was established in Kansas city, USA in 1976. It has more than 100 outlets through out the world. With the motto "Not only for kids but also for all", it was launched in Nepal dated 17th June 2009.The toy store believes in international quality products. It was awarded as "Best award for children Expo 2010" held at UWTC.

Nepal Wool House

Nepal Wool House, has established itself as a brand name offers mens & women’s fashion wear, formal wear & summer collection at wholesale prices.

Vans

Vans is a Southern California-based manufacturer of sneakers, skateboarding shoes and other shoe types catering primarily to the skateboarder/surfer youth market.

Originally known as Van Doren Rubber Company, Vans was founded on Mrach 16, 1966 by Paul Van Doren, Jim Van Doren (Brother), Serge D’Elia (Investor based in Japan), and Gordy Lee on 704E Broadway in Los Angeles, CA.

Today, Vans works heavily in the surfing, skateboarding, snowboarding, urban and punk markets. The brand has also become popular over the last two years after re-introducing their much-loved slip-on. Vans is the original action sports footwear company grounded in youth, authenticity and individual style.

Shokolade

Shokolade, takes great pride in being one of Nepal’s few manufacturers of the finest homemade chocolates. Our products are supplied to local bakeries and companies who require chocolates for gifting purposes. Initiated in 2012, Shokolade is well known as a reliable business partner and manufacturer for the supply of chocolate products.

Himalayan Arabica

Greenland Organic Farm (GOF) Pvt. Ltd. is a medium sized organic agro based company with a team commercial farmers & experts in the area of organic farming and high quality organic products production, processing and trading in domestic and international markets.

Maverick

Golchha Organization has introduced a rebound name in toys brand Mattel is the worldwide leader in the design, manufacturing and the marketing of toys and family products, and leads the way in translating the most popular toy brands in the industry into lifestyle brands through innovative and impactful partnerships around the world, it said, adding that various brands under Mattel are Barbie, hot wheels and fisher price. The toys are available in Nepal.

Reebok

Deals in Reebok brand of clothing & accessories.

Crocodile

Crocodile, established in 1947 in Singapore, is the brain child of Dato Dr. Tan Hian Tsin. As an indomitable pioneer in men’s fashion, it has evolved to become a lifestyle brand providing complete wardrobe solution to men. It has established itself as an international fashion and lifestyle brand that delivers timeless, quality and functional wear. Crocodile offers a wide range of collection for men, which includes: T-shirts, casual Polo’s, casual and formal Shirts, casual and dress pants, essential wear. Steeped in the values of vitality, elegance and durability, the brand is named after the powerful and enigmatic creature that has come to embody the spirit of the brand.

Bossini

Deals in Bossini brand of clothing & accessories.

Email / UserID

Password:

 
For 24-7 Customer Service, Call:
1-859-215-0093 (USA)     1-888-357-6348 (USA, toll free)     44 0207 078 7349 (UK)     61-(02)-8310-4158 (Australia)     33 (0)1 7666 0612 (France)     977-1-5539414, 5535757
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