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SHOPPING CENTER
Shopping & Gifts
In Muncha Shopping Center, you can buy products and get it delivered to almost any place in Nepal. We provide numerous merchants and their products to you to help you find exactly what you like.
MONEY TRANSFER
Free Transfer to Nepal
Muncha Money Transfer Service gives you fast and easy, safe and legal way to send money to Nepal in a reasonable transaction charges and exchange rates.

You can choose any of the links below for the money transfer service:

  • USA Here, you can use Internet Check or ACH (Automated Clearing House)
BILL PAYMENT
Recharge Mobile Phone
Muncha.com Bill Payment is a fast and secure way to recharge mobile phones or Pay any utility bill in Nepal.

Click here to visit Bill Payment

iPay Gateway
Bill & Other Payments
iPay (www.iPay.com.np), a service of Muncha.com, is an online payment gateway for Nepal. Here, you can make payments for your phone, mobile phones, ISPs, cable companies, online shopping sites etc. representing various companies such as Muncha.com, NTC, NCell, UTL, DishHome etc.

Click here to visit iPay homepage

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FAQ (Frequently Asked Questions)

 
» Introduction
» How to Order
  » New Registration
  » Shopping at Muncha.com
» Deliverable Cities
» Payment Methods
» Privacy Policy
 
   
» Important Questions
  Q: How can I contact you with a question about my order?
  Q: My product was damaged when I received it. What do I do?
   
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Introduction:

 

www.muncha.com is modeled after a regular departmental store “Muncha House”. Muncha House originated at Balkumari, Ason and went by the name of Moti Man Ratna Man back then. It was only after the shop moved to New Road in the 1930s that it came to be known by the name of Muncha House, a name it has retained to this day.

Muncha House is one of the oldest and leading departmental stores in Nepal, located in New Road, the heart of the capital. It has served its customers consistently for over eight decades by retailing, wholesaling and also supplying business organizations with their daily necessities.

With the sole motto of reaching out extensively to its customers around the globe, Muncha House has launched Muncha Internet Ventures through which www.munchahouse.com was started. This was done taking in view the advent of the internet which raised the possibility of serving the Nepalese people in ways which were before thought of to be impossible. In the long run, we have changed to “MUNCHA.COM” for brevity reasons, but our services remain the same and we always strive to improve our services to our valued customers.

www.muncha.com is supper digital shopping mall, where you can find all your required products within a click. Our main aim is to provide you unlimited varieties of products with best quality services. You can shop online at Muncha by just staying at home saving time and energy and getting your goods delivered to their doorstep in reasonable price.

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How to Order:

 

New Registration:

  • Step 1: Click in “New Users” on your left hand side as shown below:
  • Step 2: Fill up the form as shown below accurately and click on “Register” Button
  • Step 3: You will receive an email on your respective registered email address about your registration

* For more details please click here

 

Shopping at Muncha.com

  • Step 1: Log In
  • Step 2: Selection of preferred city of delivery
  • Step 3: Selection of products and adding to your cart
  • Step 4: Check out
  • Step 5: Product Finalization
  • Step 6: Adding Recipient
  • Step 7: Selecting Recipient and Other special option
  • Step 8: Editing before payment
  • Step 9: Choosing Payment Option
  • Step 10: Confirmation of your Package
  • Step 11: Receiving email

* For more details please click here

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Deliverable Cities:

 
  • Kathmandu / Lalitpur / Bhaktapur
  • Baglung
  • Banepa
  • Bara
  • Bardibash
  • Bhairawa
  • Bharatpur (Narayangarh)
  • Bhimphedi
  • Birtamod
  • Biratnagar
  • Birendranagar
  • Birgunj
  • Butwal
  • Chandranigahapur
  • Dailekh
  • Damak
  • Damauli
  • Dhalkabar
  • Dhangadi
  • Dhankuta
  • Dhanusa
  • Dharan
  • Dhulikhel
  • Hetauda
  • Inaruwa
  • Itahari
  • Kalaiya
  • Kapilvastu
  • Kawasoti
  • Kohalpur
  • Kusma
  • Lekhnath
  • Limbini
  • Mahendranagar
  • Mahendranagar (Kanchanpur)
  • Nepalgunj
  • Nijgad
  • Pokhara
  • Ramechhap, Manthali
  • Rautahat
  • Sauraha
  • Simara
  • Surkhet
  • Syangja
  • Tandi
  • Urlabari
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Payment Methods:

 
  • iPay (www.iPay.com.np): This is an Online Payment Service of Muncha.com where you can get 3% Rewards while pay through this payment method. It is valid for the clients who have IPAY account at www.iPay.com.np. More details…
  • Cash on Delivery: This payment method is valid only for Kathmandu based orders as payment is accepted in cash when the ordered items are delivered.
  • Internet Banking: This payment method is valid for the clients who have access to Internet Banking facility of their bank account. Currently Internet Banking users of Laxmi Bank, Kumari Bank, Nepal Investment Bank, NIC Asia and Everest Bank can use this payment option.
  • PayBill: This payment method is valid for the clients who have registered their mobile number and partner bank account information at PayBill (The First Mobile Payment Service in Nepal). PayBill is a mobile payment service through SMS. More details...
  • SCT nPay: SCT nPay is a new and innovative service launched by nPay in collaboration with SCT, Nepal’s no. 1 and widely used ATM and Merchant Network, for its card holders to do online payment transactions. More details...
  • eSewa Nepal:This payment method is valid for the clients who have account at eSewa Nepal(Online Payment Gateway). Now eBanking customers of Kumari Bank Ltd., LaxmiBank Ltd., and Global Bank Ltd. can also recharge thiereSewa account through eBanking. More details...
  • Kumari Mobile Cash: This payment method is valid for the clients who have taken SMS Banking facility from Kumari Bank.
  • Pay With SCT MoCo: SCT MoCo is a mobile commerce solution introduced in the Nepalese Market by FOCUSONE Payment Solutions in collaboration with SmartChoice Technologies (SCT). The technology enables SCT card holders to use their mobile phones for ON-SITE or OFF-SITE financial transactions. A user’s mobile phone can be linked to one or more SCT cards. More details...
  • International Credit Card: We accept VISA, Mastercard, American Express and Discover Card. All the credit card payment process is processed through PayPal (a global leader in online payment solutions). More details…
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Privacy Policy:

 

Customer Internet Privacy Statment:

Protecting your privacy is important to us. We hope the following statement will help you understand how muncha.com collects, uses and safeguards the personal information you provide to us on our site. Muncha.com adheres to the highest standards in our customers' privacy. All information (including customer accounts, transactions, and all correspondence) is handled with the utmost discretion.
 
Collection of Personal Information:

The only personal information collected by our web site www.muncha.com is information which is submitted to us voluntarily and knowingly by site visitors. When you simply browse our sites, no personal information is collected.

Some functions and services offered through our site require that you provide certain personal information, for example, when you order a product, or register with us, we do need your postal, e-mail address etc.

 
Receiving E-mail and Postal Correspondence:

Our online registration forms contain a clearly identified checkbox that indicates that by submitting the form you will be entitled to receive e-mail correspondence from muncha.com, unless you opt out for not being included in our mailing list. Web site visitors, who have submitted their names, mailing addresses, or e-mail addresses and have not opted out, may occasionally receive e-mail correspondence from muncha.com, such as new site developments or special offers. Our purpose is to provide visitors with useful information and offers that will interest them.

Muncha.com will consider permission granted to send such information if a form is submitted with a check mark in the box labeled "by checking this box, you will be entitled to receive special offers, discounts, privileges and other benefits via e-mail from muncha.com. If you do not wish to receive these offers, please uncheck this box."

Muncha.com will not share e-mail addresses and postal addresses we collect through our web sites with any unaffiliated third parties.

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Opting Out:

Receiving email messages from muncha.com is optional.

You may choose not to receive e-mail, even after granting prior permission, or you may wish to correct information you previously provided. If you do not wish to receive e-mail or wish to correct information you provided to www.muncha.com, please send an e-mail message to info@muncha.com.

 
Searches:

Keyword search functions are provided in some areas of the muncha.com web site as a convenience to our users. We do not collect your name or e-mail address as a result of using a search feature. We may keep logs of all words searched to help us learn what kinds of information our web site visitors are seeking, and to improve our service to visitors.

 
E-mail Messages:

If you send muncha.com an e-mail message, we may retain that message and your e-mail address, as well as any response we send you.

 
Cookies:

Muncha.com, does not utilize "cookie" technology to track your movement in our web site.

 
Credit Card:

Muncha.com uses credit card numbers submitted to us through our web site for payment purposes only, and not for marketing purposes. All of our transactions are processed within the secure server provided by Authorize.net, a US based company, which handles all our credit card transactions. Authorize.net utilizes industry standard secure encryption technology to reasonably assure the privacy and security of the credit card numbers of anyone who places online orders with us.

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Exchange / Return:

Most products can be exchanged / returned credit which entitles you to get another product of the same value from any of the merchants selling through Muncha.com. That means, you don’t have to select from the merchant through whom you originally made your purchase. You are guaranteed to find something you like as you can select from over 30,000 products sold by over Muncha.com merchants and vendors.

Term & Condition for Exchange / Return

Exchange / Return policies for all the products listed in Clothing, Shoes & Accessories and Services category can be done within 7 days of delivery date

Where,

During Exchange / Return*:

  • A copy of receipt is needed
  • The item is in reasonable condition including that:
  • It is in original packaging
  • It is unworn, unused and in its original condition; and
  • Any sew-in labels are still attached
  • Must have to exchange the item in Muncha.com’s office premises within our exchange period

During exchange / Return* of any products listed in Service category:

  • A copy of receipt is needed
  • Voucher must not be used in any circumstances
  • Must have to exchange the delivered voucher in Muncha.com’s office premises within our exchange period

Exchange policies are also applied to all the products listed in Muncha.com if they are faulty and not fit for purpose.

For Exchange, please contact following department with the proof of purchase:
Customer Service Department
Muncha.com
Ekantakuna, Jawalakhel,
Lalitpur
Phone: +977-1-5000737, 5000738
Email: info@muncha.com
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Cancellation:
You may cancel your order by promptly sending us an e-mail at info@muncha.com at least two working days before scheduled delivery date. You will have to inform us your cancellation before we process your order. In case you want to cancel your order after we have already processed your order, you will be charged 15% of your ordered item. This is done just to cover our processing costs and not as a penalty to our valued customers.
 
Acceptance of Policy Terms and Conditions:
By using this site, you imply to agree to the terms and conditions of the Privacy Policy. We reserve the right, at our discretion, to change, modify, add or remove portions of this policy at any time. Please check this page periodically for any changes. Your continued use of muncha.com following the posting of any changes to these terms shall mean that you have accepted those changes.
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Important Questions:

 

Q: How can I contact you with a question about my order?

A: You can contact us in 1-859-215-0093 (USA), 1-888-357-6348 (USA, toll free), 44 0207 078 7349 (UK), 61-(02)-8310-4158 (Australia), Nepal: +977-1-5000737, 5000738 or by sending an e-mail to info@muncha.com.
 

Q: My product was damaged when I received it. What do I do?

A: First, please contact us immediately. We are dedicated to 100% customer satisfaction, and we want you to be pleased with your order. Call us or send an e-mail to info@muncha.com. When we receive your call, we'll help arrange for a replacement or refund.

 

GAZ8S

GAZ8S deals of eight renowned international brands of Cool Life Time Gadgets.

Karbonn Mobile

A new generation of mobile phones that redefines life in every way. Loaded with features, looks, quality, technology, service and more, it is the perfect harmony of style and function.

Sagar Distribution Pvt. Ltd

Sagar Distribution Pvt. Ltd. is one of the leading IT product vendor in Nepalese market dedicated to fulfill the demand of consumer and corporate needs related to ICT equipment, peripheral as well as softwares. It is committed to make reach of more and more Nepalese users to the latest technologies within their budget capacity. It offers reasonably qualitative product with best warranty support and service.

Sports Arena

Sports Arena is located at New Baneshwor, Mantra Complex (Near White House College ). Sports Arena is providing quality sports stuffs in reasonable price since one year. Its a complete sports store where you can enjoy with sports accessories.
Please remember for us for Sports Items

Woodcarvings

Woodcraft in Nepal today is one of Nepal’s best industries and is made up mostly of family businesses that employ a small number of laborers to help in the production of their work. These Silpakar and Kaisthakar families enjoy a strong local and foreign market for their products. Most of the woodcraft industry today is focused on providing local people and tourists with collectible items such as picture frames and miniature statuettes. Today, woodcarving of Nepal has reached all over the world. Besides being the decorative of many individual residences it has covered many main parts of architecture and buildings known to the world. And we are the protector of our culture; so we still work together to protect our historical skills and culture.

American Tourister

American Tourister is one of the leading luggage brands, trusted all over the world. Today, American Tourister offers an expansive selection of superior quality travel luggage that is young, fun and colorful at an affordable price.

TransGlobal

Transglobal Import and Trading is an importer and distributor of the finest craft beers from Belgium. Dedicated to offer world class Ale we have selected certain Belgian beer styles to pleaseall the beer connoisseurs. We are sure you will enjoy every sip and hope to set you on your way to become true “beer lovers”, who will soon be able to distinct a good Ale beer from a common Lager beer.

Belgium is truly the land of beer with more than 100 breweries and more than 1000 different kind of beers. Our long tradition of brewing has led to the most famous Ales and Lagers and the most appealing ale styles in the whole world.

Let us take you on a path of no return.. are you ready for some real beer?

Panasonic Mobile

Allied Trade Link International Pvt. Ltd. have introduced Panasonic smart phones in Nepali market, with extensive reach and service facilities all over Nepal. Panasonic smart phones feature the finest technology from Japan. Panasonic smart phones are available in budget prices offering the best features that modern smart phones have. Panasonic smart phones come in more than 10 variants, so customers can choose according to their preferences.

Nepal Wool House

Nepal Wool House, has established itself as a brand name offers mens & women’s fashion wear, formal wear & summer collection at wholesale prices.

JeansWest Nepal

JeansWest is the biggest casual clothing Brand Of Australia having more than 2200 stores all over the world. Established in 1972 in Australia, JeansWest has become a market leader in casual clothing segment because of its quality and pricing. It’s a casual wear brand offering fashionable and quality products for the age group 15-50 years.

As per the company’s policy of making JeansWest a Global brand, JeansWest entered the Nepali market in December 2010, Italina Enterprises has been appointed as the sole agent of JeansWest for Nepal. Started from one exclusive retail store at Civil Mall, JeansWest has opened its second exclusive store within a year at City Centre Mall. Company controlled pricing, good quality and perfect fit for the people of Nepal has all led to make JeansWest take a good market share in a very short span of time in Nepal as well.

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For 24-7 Customer Service, Call:
1-859-215-0093 (USA)     1-888-357-6348 (USA, toll free)     44 0207 078 7349 (UK)     61-(02)-8310-4158 (Australia)     977-1-5000737, 5000738
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